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Orders

Orders placed before 12:00 PM EST usually ship the same day.

IS IT SAFE TO USE MY CREDIT CARD WITH BLONDO?

Blondo takes precautions to protect your credit card information. Our website uses 128-bit Secure Socket Layer (SSL) encryption software on pages where customers enter personal information such as their name, address, and credit card information. Whi

CAN I ORDER OVER THE PHONE?

Sure. Our store is always open. Give us a call toll-free anytime at 1-866-935-3328 to order using your credit card. Our representatives are waiting to assist you with your purchase 7 days a week.

HOW DO I TRACK MY ORDER?

Click here to check your order status. You need to enter your e-mail address and order number. The tracking number assigned to your package is also sent via email once the order ships. You can also phone us at 1-866-935-3328 or email us at customerse

WHAT IF I PLACE AN ORDER AND BLONDO DOES NOT HAVE THE ITEM IN STOCK?

If we are unable to fill your order you will be notified via email. Your credit card/PayPal account will not be charged or we will refund you. You can also check the status online by signing in to your account and going to "Order Status".

WHAT IF I DIDN’T GET ANY CONFIRMATION EMAIL FROM BLONDO?

When your order has been processed, Blondo sends a confirmation message to the email address you provided at checkout. It may take up to 24 hours to receive a confirmation email from Blondo. Check your order status.

DON'T SEE A CERTAIN STYLE OR SIZE YOU NEED?

If you do not see the style or size you are looking for, please call our toll free number at 1-866-935-3328 or contact us by email at [email protected]. We will gladly help you find your perfect shoe.

HOW CAN I CHANGE OR CANCEL MY ORDER?

If you would like to change or cancel your order from Blondo, please contact our Customer Service department with your request as soon as possible by email at [email protected] or calling us toll-free at 1-866-935-3328. We try to fulfill eac